Legal
Privacy Policy
How AVADIEL collects, uses and protects personal information submitted through this website.
01
Information we collect
We collect the information you provide directly: your name, email address, company name, phone number, shipping address and the content of messages sent through our enquiry forms. When you place an order we record the products, quantities and total. Account holders have a profile record held by our authentication provider.
02
How we use it
Information is used to respond to enquiries, fulfil and support orders, grant access to digital purchases and maintain records required for accounting and legal purposes. We do not sell personal information.
03
Payments
Card payment is not currently enabled on this store. Orders are recorded as awaiting payment and completed by our team. When a payment provider is connected, card details will be handled by that provider and never stored on our servers.
04
Service providers
We use third-party providers for hosting, authentication, email delivery, print-on-demand production and, once configured, payment processing. These providers receive only the information needed to perform their function.
05
Retention and your rights
Enquiry records are retained for as long as needed to handle the matter and for reasonable business record-keeping. You may request access to, correction of, or deletion of your personal information by writing to support@avadiel.com.
06
Cookies
This site stores a small amount of data in your browser to keep your shopping cart between visits and to maintain your signed-in session. We do not run advertising trackers.
07
Contact
Privacy questions and requests: support@avadiel.com. AVADIEL operates from the United States.
Questions
Need clarification on any of this?
Share the market, the outcome you need and the timeline you are working to. We will respond with a considered next step.